Naydenovi Gerencheta Locality, Region 79, Business Building 1, Munisipality Maritza, Tsaratsovo 4204, BulgariaĦ9 Yanush Huniadi str. TNT Express Document Pick-Up Locations Cityģ5 Nedelcho Bonchev str.Sofia 1528, Bulgaria To view TNT/FedEx premium locations, click here. This location is open Monday-Friday from 9:00 - 18:00. The free TNT/FedEx pickup office is located at 36 Dragan Tsankov blvd. After 10 business days have elapsed, TNT/FedEx will return your passport to the Embassy, after which you mustwait for collection instructions. Failure to retrieve your passport within this timeframe will cause delays and possible additional expense in receiving your passport. TNT/FedEx will only hold passports for 10 business days from the date you receive the email notification.Each applicant must make an individual payment with their own UID number. The UID number is located on the right-hand side of the screen next to your username on your profile. Complete the requested information and add your UID number in the ‘Notes’ field on the payment page. You must use a card with 3-D security, otherwise payment processing may be delayed or ultimately unsuccessful. If you select a premium service, payment must be made online through the link in the email that you will receive when your documents reach the TNT/FedEx head office.If you are not present to receive your passport, it will be returned to the Embassy. A limited number of delivery attempts will be made. Someone must be present at your home/office when the courier arrives to deliver your passport. TNT/FedEx will contact you to schedule a date and time for delivery after your payment is confirmed. If you choose to receive your passport via premium home/office delivery, you will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office. You will be notified when the documents are ready for pick-up. Please note that your documents will be available for pickup after your payment is confirmed. You will receive payment instructions in the email sent to you once your passport reaches the TNT/FedEx office following the processing of your application. If you choose to retrieve your documents via premium TNT/FedEx office pickup, you must present proof of payment, along with a valid ID card. When picking up, you must present a valid ID card. You will receive an email when your documents arrive at TNT/FedEx. Please provide your current email address when you select this location. You may select the TNT/FedEx location in Sofia at 36 Dragan Tsankov blvd. Free TNT/FedEx Office in Sofia at 36 Dragan Tsankov blvd.The call center's contact information and a full description of our call center services, including hours of operation, can be found here. Online: You can track your passport online here.Ĭhat and Telephone: You can track your passport with the assistance of our call center via chat or telephone. If your passport is not collected in a timely manner it will be sent back to the Embassy or Consulate.Įmail: Send an email to and in the subject and/or body enter a valid passport number exactly as it was entered at the time the appointment was scheduled, and you will receive an automatic response with the status. If your passport is ready for pick-up, please bring supporting documents and collect it in a timely manner. Instant: Enter your passport number below to check on the status. Passport Tracking Optionsįor your convenience, you have several options to choose from to track the location of your passport. There is no cost to change your pick-up location. the day before your interview appointment. You may change your preferred document pick-up location online or through the call center until 11:59 p.m. Passports will be delivered only on business days. Note: Please provide us with your mobile phone number and email address so that we may contact you for information on your passport delivery. Please see additional information on these options below. Premium TNT/FedEx Pickup OR Premium Home/Office Delivery:A premium fee of 11.25 USD (paid with credit/debit card in Bulgarian Leva at the exchange rate applicable on the day of payment) applies for this service. Free TNT/FedEx Office in Sofia at 36 Dragan Tsankov blvd.:This option is free of charge.If approved, your visa and passport will be delivered via one of the following methods:
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